Debt Collection Process: Phone Calls vs. Emails

We already talked about 5 ways to get your not paying customer on the phone and tips on how to collect commercial debt, so, today let’s talk about difference in means of communications for debt collection.

Today, a list of communication means includes a lot of strategies. People call each other, send text messages and emails, use video calls and enjoy other advancements in technology. Individuals have their own preferences about their most comfortable way of dealing with others. The issue of choosing one becomes particularly important when it comes to dealing with debtors. It can be a good strategy to ask your debtor about the way he prefers. This trick helps the debtor keep in touch with you in the way he finds easiest.

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